A customer interview repository your product team will actually use
searchable customer evidence
Nugget AI turns customer interviews into a living repository of transcripts, quotes, themes, and product insights that teams can revisit when decisions need evidence.
Who it is for
For teams that want a searchable home for customer conversations without slowing product work down with heavy research operations.
The problem
Customer interviews are often stored in recordings, docs, and call notes that are hard to search. When planning starts, teams rely on memory instead of evidence.
The outcome
Nugget keeps customer interviews organized and searchable so product teams can find the right quote, theme, or pain point when it matters.
Workflow
How Nugget turns conversations into product clarity
Capture interviews and customer calls.
Store transcripts, summaries, tags, and highlights together.
Search across customers, segments, and product themes.
Reuse evidence in specs, roadmap reviews, and strategy conversations.
Capabilities
What you can do with Nugget
Use cases
Where it fits in your work
FAQ
Questions product teams ask
What is a customer interview repository? +
It is a searchable place to store interview transcripts, summaries, quotes, and insights so teams can reuse customer evidence over time.
Why not just use a notes folder? +
Folders store documents, but they make cross-interview synthesis and quote retrieval harder. Nugget is built around finding patterns across conversations.
Can this help new teammates get context? +
Yes. A searchable interview repository helps new teammates understand customers, past decisions, and repeated product feedback faster.
Keep exploring
Related Nugget pages
Customer interview transcription built for product teams
Transcribe customer interviews, capture notes, and turn every conversation into searchable product insights with Nugget AI.
AI customer interview analysis that keeps the customer in the room
Use AI to analyze customer interviews, identify recurring pain points, and turn qualitative feedback into product decisions.
Use Nugget to get more from Mom Test-style customer interviews
Use Nugget AI to record, transcribe, and analyze customer interviews inspired by The Mom Test framework from Rob Fitzpatrick.
Turn your next customer conversation into product evidence.
Download Nugget and start capturing transcripts, summaries, and insights your team can actually use.
Download now